Description

How many times have you bought a cable and it's let you down? Let's face it, you need a cable that you can rely on! At Bedford Audio, our ethos is simple: to create cables that provide crystal clear sound and won't ever let you down.

What's different about our cables? 

Firstly, they are Handmade by Professional Cable Makers at our workshop in Sheffield, England.

Secondly, we guarantee them. If our cables ever let you down, we'll send you a brand new one - completely free*. 

Enhance your equipment with a cable that will never let you down!  

*Full details of our Limited Lifetime Warranty is viewable here.

Shipping

All orders placed for delivery within the UK are sent with either Royal Mail or Parcel Force depending on the service requested and the weight of your order. All UK orders come with a Royal Mail or Parcel Force tracking number which will be enclosed in your fulfilment email once the order has been despatched from our warehouse in Sheffield, UK. 

We use a variety of different couriers in other territories to offer the most cost effective option to you. Each courier has their own rules / regulations and different time limits depending on which country it is. Specific information relating to the cost and eta of your package can be found on our shipping page.

Returns

It is your responsibility to ensure that you're ordering the correct item for your application. If you are unsure about anything to do with your order, please contact us to confirm details. Once your order is placed, we begin working on it immediately to get it out to you as quickly as possible. In some circumstances we can amend or modify your order but you must let us know within 1 hour of placing your order. This does not affect your statutory rights. 

Bedford Audio will accept returns if your product:

- is faulty in anyway

- is different from what you ordered or not as described

- has been damaged in transit

The product must also be returned in the exact same and re-sellable condition as it was shipped out to you in. You will be refunded within 14 days of receiving your order back to our workshop.

Bedford Audio do not accept returns if:

- you decide you don't want it anymore

- you have altered the product in anyway

- you have damaged the product or product packaging in anyway

Limited Lifetime Warranty

All Bedford Audio cables come with a Limited Lifetime Warranty!

What this means is if the cable ever lets you down due to a mechanical failure or general wear and tear, we will repair or replace it free of charge. All we ask is that you send it back to us in the original packaging (to prove you bought it from us), along with proof of purchase. 

If you would like to return a faulty cable back to us, please fill out the contact form and post the cable to :

Bedford Audio LTD

Sum Studios

1 Hartley Street

Sheffield

S2 3AQ

What does Limited mean?

Essentially all we ask is that you don't mistreat the cable. We will not accept faulty cables under the following limitations:

- If the cable has been cut 

- If the cable has been exposed to extreme heat or fire 

- If the cable has been modified in anyway from it's original condition